NHS Satisfaction Rating at Highest Point in 20 Years

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Survey reveals that NHS satisfaction ratings have climbed to their highest since the 90’s.

The survey, which was carried out between July and October of last year, revealed good things.

NHS satisfaction

The National Centre for Social Research’s British Social Attitudes (BSA) survey asked a nationally representative sample of nearly 3,000 people about their satisfaction with the NHS overall. It also asked nearly 1,000 people about their satisfaction with individual NHS services.

The analysis of the BSA survey shows that the NHS satisfaction rating is up by 7 percentage points. NHS satisfaction now sits at 61%, the highest it’s been since the early 1990’s. NHS satisfaction fell to the low 40s in the 2000s, when a new NHS contract sent shockwaves through the service, and generated access problems across England and Wales.

The new data has been welcomed by the BDA.

NHS satisfaction

The British Dental Association have urged dental professionals to take pride in their work following the results of the NHS satisfaction survey. Chair of the BDA, Mick Armstrong, said:

“This profession can take pride in the fact that public satisfaction in NHS dentistry has hit a near 20 year high, in spite of chronic underfunding and discredited contracts.”

“Trust between patient and practitioner is the foundation of effective healthcare. The 2006 contract inflicted a nearly fatal wound at the heart of the service, and this recovery has come off the back of hard work and in the face of government indifference.”

Despite the rise in satisfaction, NHS dentists in England and Wales have seen their incomes, which are currently the only potential source of capital investment in the service, fall by 35% in real terms in the last decade.

NHS satisfaction

Also, no commitments on NHS dentistry were offered in this week’s Next Steps on the NHS Five Year Forward View. Mick continues:

“It’s a miracle NHS dentists have been able to overcome all the hurdles placed in front of us to do right by our patients. It shows what might be possible if this ‘Cinderella service’ received appropriate priority. We are dealing with an epidemic of oral disease among children and it’s a tragedy ministers seem so unwilling to put their talk on prevention into practice.”

Do you agree with the satisfaction survey? What are your thoughts on NHS dentistry? Let us know in the comments below!

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