Why You Shouldn’t Call 999 In A Dental Emergency

There has been an increasing number of people calling 999 in a dental emergency.

Ever found yourself in a dental emergency? What did you do? More and more people have been lifting the phone and dialling 999 for ambulances and paramedics in a dental emergency. But, this is something we should NEVER do!

What should you do in  DENTAL EMERGENCY?

There is plenty of help available in a dental emergency. Your first port of call should be your dental practice. Many dental practices make time for emergency appointments, and will often stay open slightly later to treat you. Ideally in an emergency, you should see your regular dentist, in case you need follow up treatment. If this isn’t possible, another dentist in the practice might be able to see you.

If it’s out of hours, your practice will be closed. However, you can still get advice and treatment from a dentist. Dental professionals at NHS 24 can provide information and advice to dental patients to patients with emergency dental issues and in some cases, arrange for emergency treatment. To contact NHS 24, dial 111.

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Why you shouldn’t call 999.

Emergency services should not be contacted in a dental emergency UNLESS you have suffered a head injury and/or are experiencing heavy bleeding.

Dialling 999 is for life threatening illnesses and injuries. So, unless your life depends on it, they’ve got more important things to worry about. It doesn’t matter how you arrive at the hospital, whether it be by car, bus or ambulance – your condition will be prioritised upon arrival and the more serious cases will of course be the first to be dealt with.

So, if you can, get in touch with a dentist first, whether it be your own dentist, or a dentist via NHS 24.

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Managing the pain.

We don’t doubt for a second that you might be in pain! Until you are able to see a dentist for advice or treatment, we recommend you remedy any pain with over the counter medicines such as Ibuprofen or paracetamol. It may also help to use hot and cold therapy to control the pain in the affected area through use of hot wheat wraps or ice packs. If you are eating, you should eat soft foods that are not too cold or too hot. You should try to eat them on the side of your mouth opposite the pain.

Check out our video all about Dental Emergencies!

For some handy, quick  tips on how to handle a dental emergency, check out our video below!


Can you help me find a dentist?

We can! What’s more is that we can find you a dentist that offers emergency appointments too. Head to www.defactodentists.com and search your location to get started. Then from the checklist on the left, select ’emergency appointments’ – this will narrow the search. Then simply get in contact with the practice that suits you and your needs.